“More than anything else today…..

……. followers believe they are part of a system, a process that lacks heart. If there is one thing a leader can do to connect with followers at a human, or better still a spiritual level, it is to become engaged with them fully, to share experiences and emotions, and to set aside the processes of leadership we have learned by rote.”

— Lance Secretan, Industry Week, October 12, 1998

“Leadership is the ability to establish standards……

…..and manage a creative climate where people are self-motivated toward the mastery of long term constructive goals, in a participatory environment of mutual respect, compatible with personal values.”

— Mike Vance

Leadership is not so much about technique…….

……and methods as it is about opening the heart. Leadership is about inspiration – of oneself and of others. Great leadership is about human experiences, not processes. Leadership is not a formula or a programme, it is a human activity that comes from the heart and considers the hearts of others. It is an attitude, not a routine.

Lance Secretan, Oct 1998