Empathy is the capacity to put oneself in the shoes of others and understand their “personal world of meaning” – how they view their reality, how they feel about things. Active Listening performs this very function
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Category Archives: Leadership
When…
When a team member makes a request, take it seriously. Team members who make the effort to ask care about the organisation; those who don’t ask don’t care
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Your…
Your listening, not your speaking, is your most direct access to leadership effectiveness
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When…
When you expect the best from people, you will often see more in them than they see in themselves
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Put…
Put your foot upon the neck of the fear of criticism by reaching a decision not to worry about what other people think, do or say
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The real…
The real power of leaders is in the number of minds they can reach, hearts they can touch, souls they can move and lives they can change
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The…
The most attractive thing about you should have less to do with your face or body and more to do with your attitude and how you treat people
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Obstacles…
Obstacles are challenges to overcome, not roadblocks to success
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The key…
The key to successful leadership today is influence, not authority
– Ken Blanchard
Leadership…
Leadership is lifting a person’s vision to high sights, the raising of a person’s performance to a higher standard, the building of a personality beyond its normal limitations
– Peter F Drucker
Leadership Licks 