A true leader…

A true leader has the confidence to stand alone, the courage to make tough decisions and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent.

–  Douglas MacArthur

Overcoming…

Overcoming the blame tendency is a defining issue in the corporate world. Ben Dattner, a psychologist and organisational consultant, tells of an experience when he was working at the Republic National Bank of New York. He noticed a piece of paper that a co-worker had stapled to his cubicle wall. It read:

‘The six phases of a project:
1. Enthusiasm
2. Disillusionment
3. Panic
4. Search for the guilty
5. Punishment of the innocent
6. Rewards for the uninvolved’

Dattner writes: ‘I have yet to come across a more accurate description of how most dramas play out in our working lives.’
Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes – But Some Do