Overcoming…

Overcoming the blame tendency is a defining issue in the corporate world. Ben Dattner, a psychologist and organisational consultant, tells of an experience when he was working at the Republic National Bank of New York. He noticed a piece of paper that a co-worker had stapled to his cubicle wall. It read:

‘The six phases of a project:
1. Enthusiasm
2. Disillusionment
3. Panic
4. Search for the guilty
5. Punishment of the innocent
6. Rewards for the uninvolved’

Dattner writes: ‘I have yet to come across a more accurate description of how most dramas play out in our working lives.’
Matthew Syed, Black Box Thinking: Why Some People Never Learn from Their Mistakes – But Some Do

The dogmas…

The dogmas of the quiet past, are inadequate to the stormy present. The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew, and act anew. We must disenthrall ourselves, and then we shall save our country.

– Abraham Lincoln