Leaders…

Leaders must pick causes they won’t abandon easily, remain committed despite setbacks and communicate their big ideas over and over again in every encounter.

– Rosabeth Moss Kanter

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All blame…

All blame is a waste of time. No matter how much fault you find with another, and regardless of how much you blame him, it will not change you. The only thing blame does is to keep the focus off you when you are looking for… reasons to explain your unhappiness or frustration.

– Casey Stengel

Leaders….

Leaders can help employees connect with and relate to people across organisational divides by doing four things:

  • developing and developing cultural brokers
  • encouraging employees to ask questions
  • helping people to see things through other peoples’ eyes
  • broadening everybody’s vision of internal & external expertise networks

– Tiziana Casciaro, Amy C.Edmondson & Sujin Jang (HBR May-June 2019)