Leaders can help employees connect with and relate to people across organisational divides by doing four things:
- developing and developing cultural brokers
- encouraging employees to ask questions
- helping people to see things through other peoples’ eyes
- broadening everybody’s vision of internal & external expertise networks
– Tiziana Casciaro, Amy C.Edmondson & Sujin Jang (HBR May-June 2019)
Leadership Licks 