Empathy is the capacity to put oneself in the shoes of others and understand their “personal world of meaning” – how they view their reality, how they feel about things. Active Listening performs this very function
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Empathy is the capacity to put oneself in the shoes of others and understand their “personal world of meaning” – how they view their reality, how they feel about things. Active Listening performs this very function
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Empathy for other people’s feelings requires a counter-balancing quality of toughness to not be controlled by their pain
– Al Siebert
We think that we listen, but rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change.
– Carl Rogers