The most…

The most important thing in communication is hearing what isn’t said

– Peter F Drucker

Empathy…

Empathy is the capacity to put oneself in the shoes of others and understand their “personal world of meaning” – how they view their reality, how they feel about things. Active Listening performs this very function

– Dr. Thomas Gordon

Your…

Your listening, not your speaking, is your most direct access to leadership effectiveness

– Al Ritter

Nothing…

Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less

– Marie Curie

One thing…

One thing I tell my teams is: ‘slow is smooth and smooth is fast’. Speed is important, but if people move too rapidly, they can miss the big picture and end up solving the wrong problems.

– Jennifer McNamara

Don’t aim…

Don’t aim at success. The more you aim at it and make it a target, the more you are going to miss it. For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side effect of one’s personal dedication to a cause greater than oneself or as the by-product of one’s surrender to a person other than oneself. Happiness must happen, and the same holds for success: you have to let it happen by not caring about it. I want you to listen to what your conscience commands you to do and go on to carry it out to the best of your knowledge. Then you will live to see that in the long-run success will follow you precisely because you had forgotten to think about it

– Viktor Frankl

Culturally…

Culturally intelligent innovation begins with changing our impulse from ‘Why can’t you see it like I do?’ to ‘Help me see what I might be missing’

– David Livermore

After…

After you’ve done a thing the same way for two years, look it over carefully. After five years, look at it with suspicion. And after ten years, throw it away and start all over.

– Alfred Perlman

Ultimately…

Ultimately, leadership is not about glorious crowning acts. It’s about keeping your team focused on a goal and motivated to do their best to achieve it, especially when the stakes are high and the consequences really matter. It is about laying the groundwork for others’ success, and then standing back and letting them shine.

– Chris Hadfield

If…

If you want to go fast, go alone. But if you want to go far, go together.

– Unknown